Automation: Trigger an action with field condition environment

Matthieu SIGOILLOT

Hi Atlassian Community,

 

I try to set up a new automation rule that change a due date depending of 2 conditions: 

- the Issue Type
- the Environment

First condition is OK.

But for the second, it doesn't work.

Environment is the default field that I customized with 4 values: 'Prod', 'Staging', 'Testing' and 'Dev'.

I want to trigger my rule only when 'Environment equals to Prod'.

So I made this but it's no working: 
Field= 'Environment'
Conditions= 'equals' (I also tried 'contains' but it didn't work)
Value= 'Prod'
Match case (and I also tried without)

 

 

Audit gives: 
Issue condition
The following issues did not match the condition.

Here a screenshot of the global Rule.

If anyone as any idea why the 'Environment' Condition is not working, it would be very much appreciated!

 

Thanks.

 

Regards,

Matthieu

Anandhi Arumugam _Cprime_

Hi @Matthieu SIGOILLOT I think the Environment field that you have chose in this condition is the System provided one and not your custom field that your created. Please go further down in the drop down and choose the right field.

Hope this works for you!