Hi All
Im just wondering coz i want to create an automation for my main ticket that will automatically close after 2 weeks of last comment date and all linked issue is on close or completed status.
thanks
Gene
@Gene Pengson Welcome Please review this thread: https://community.atlassian.com/t5/Jira-questions/How-to-close-related-linked-issue-when-parent-get-close/qaq-p/1570245
hi @Nicolas Grossi thanks for this but i think im looking for the revers of what is asking in the thread. i think their automation is to close all link issues when main ticket is close.
Im trying to figure out the automation for the other way.
thanks for this
Hi Gene - Welcome to the Atlassian Community!
Yes, you should be able to do that. Give it a try and then post your rule back here if you need assistance.
hi @John Funk thanks for this im kinda stuck on the actual automation thats why im looking for some suggestions
Have you created anything at all? Can you share that?
hi @John Funk here is what i have at the moment i think im only missing the link issue part
i have this automation for testing set up to comment on ticket if the last comment data is >=14 days or remind them if >=7 days and if the linkedissues are all in close or completed status
However whats happening is i have the ticket that has a last commend day more that 14 days and its getting both comment.
Need some advice please on this
thanks in advance
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