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Smart value for Confluence content links in Jira Tickets

Jeanna Knowles

I am trying to create an automation for Jira, its mostly pretty basic.
I have a "template" jira issue that we are using.
My automation is:
Manually trigger
Then lookup issues > key=ABC-123
And create new Task
In the description box I have :
{{lookupIssues.description}}
This is working and pulling in the correct information.

However I have Confluence content links that I need to pull in as well. I can not figure out how to get this pulled in.

I have tried to set Confluence (Link) with a number of values and can not figure out what is the correct value. Currently I have {{lookupIssues.url}}

I have tried {{lookupIssues.contentlink}} and others. I have tried to plug them into the description field to see if I can get anything to pull in. I have been unsuccessful.
Any assistance would be appreciated.

Accepted answers

Luis Felipe Studzinski Santos_5srb7f

@Jeanna Knowles

Unfortunately, there isn't a direct Smart Value specifically for Confluence content links. However, you can try to include the content link in a custom field or within the description of the template issue itself, which then can be referenced.

Trudy P Claspill

Hello @Jeanna Knowles

You could use a Send Web Request action to call the Jira REST API to retrieve the Remote Links for the template issue.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-get

You would have to parse the output to pull the Confluence links from it.

There is not an action in Automation to create a link to an existing Confluence page from a Jira issue. You would have to use Send Web Request again to call the API to create the link between the new issue and the Confluence content.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-post

If you've never worked with Send Web Request before, there is an article about it here:

https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

All comments

Luis Felipe Studzinski Santos_5srb7f

@Jeanna Knowles

Trudy P Claspill

Hello @Jeanna Knowles

You could use a Send Web Request action to call the Jira REST API to retrieve the Remote Links for the template issue.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-get

You would have to parse the output to pull the Confluence links from it.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-post

If you've never worked with Send Web Request before, there is an article about it here:

https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Jeanna Knowles

Thank you, I will check it out.

Jeanna Knowles

Thank you, I was thinking that might be the case.

Khira Niemeier

I have a similar problem and wanted to ask for help.

We are trying to set up an automation that clones a Ticket and also clones the Confluence Pages linked to the cloned Issue.

I didn't find out how I can get these links.

Could you maybe help me? My problem is I can't manage to get the right idea for the code, even after looking up the linked pages above.

Jeanna Knowles

@Khira Niemeier I never got this to work. Sorry

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