We've activated AI in our customer-facing help center which comes from Confluence. In our documentation, we use the term Operator but the customer may search by using the term User. I have a document that only comes up if I use the word Operator.
How do I teach the AI that User=Operator to give better results? How do I tell the AI when it's found the article that I want and that the previous queries also should have given me that article?
