Sending email with signature First name Last name

Question

Hello!

We are in need of a syntax that will adjust our display name that is used in the signature of our emails. We use the app Email this Issue for emailing people (customers and companies) that do not have access to our project in Jira.

Currently all our user names in Jira are displayed Last name, First name which is important for filtering and searching. But for our email signatures we'd like them to display First name Last name.

Any suggestions on how we could accomplish this?

Thank you,

Lisa

John Funk · Answer

Hi @lbhender

Try this:

where Custom Field is the EXACT name of your field.

If that doesn't work, then this should:

Luis Felipe Studzinski Santos_5srb7f · Answer

Hi,
You can use the smart value {{reporter.displayName}}.

Or more information about this link:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#--reporter--