Automation to change team based on the Assignee

Question

I need to Automate the Team value based on the Assignee of the story

I have set up team in JIRA and added members to the team , now i want to automatically assign the team when a assignee from the team is assigned to the story

need to do the below

when change assignee in the story

Then check the team of the assignee in jira

Change the team value to the assignee team

Jack Brickey · Answer

Exactly. Not ideal for sure. If you go this route I would add an else ate the end that sends an email to the 'rule admin' to indicate 'no team found for assignee'. This will allow the admin to inspect and update the rule as needed.

Selva Praveen Elango · Answer

@Phil Arnold Yes i am referring to "Search People / Teams" function in JIRA

The solution that you suggest would work creating if clause to check assignee and assign the team by that would needs to be updated every time we have a new member gets added to the team or someone leaves

Jack Brickey · Answer

Hi @Selva Praveen Elango ,

interestingly enough, I was just commenting on a previous post related to your post here. How-do-I-configure-an-automation-rule-to-set-the-Teams-value

the issue, I believe, is that we do not yet have the ability to use JQL to assess if the user in a user field is a member of a team or return the Team(s) that a user is a member of. Here are a couple of open tickets

JRACLOUD-74842 Ability to search by Team using JQL

JRACLOUD-81400 Add support for membersof function in JQL