Automation: Issue fields condition for issue type does not work

Glenn Ruysschaert_49mwmw

Helllo,

 

I have a trigger "When: issue transitioned".

I want to check if the parent is an epic, and if so continue with my flow.

 

This is what that part of my branch looks like:

 

But when the rule gets triggered by a child with an epic, the step fails, even though in the logs I can see the issue type is an epic.

The log "Is epic' does not show up.

 

What am I doing wrong here?

 

Kind regards

Trudy P Claspill

Hello @Glenn Ruysschaert 

What is the project type of the project that contains the Epic? Get that information from the Type column on the View All Projects page under the Projects menu.

Is this rule scoped to a single project, or multiple projects?

Was this rule created by copying another rule or have you changed the project(s) in scope since setting up the condition to check if the parent issue is an Epic? You need to select the project(s) in scope before setting up a condition that will check issue type, especially if the project in scope is a Team Managed project. The Issue Types in Team Managed projects are unique, even when they have the same name as another issue type defined globally or in another Team Managed project. If you changed the project in scope and did no update the condition to reselect the Epic value, then the condition may fail due to being compared to a different Epic issue type that has a different unique numeric identifier in the database.