Hi, We had gsuit before and all of our company users could access Jira. Recently we have migrated to O365 and now one of our users cannot access the account. Verification email isn't received.
Hello, Good day. Refer the link : https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025 to review the email logs and un-suppress the email address. Thanks
Hi Asanka - Welcome to the Atlasssian Community!
You should submit a support ticket to Atlassian to check if the email address is on the Suppression list:
https://support.atlassian.com/contact/#/
It looks like you're new here. Sign in or register to get started.
