Hi, Community,
In today’s JSM June product spotlight, we’re diving deep into IT Operations!
We’ve got five of our JSM Product Manager All Stars sharing their best tips and tricks for bringing Dev and IT Ops teams together in Jira Service Management to streamline collaboration, and better detect, resolve, and prevent incidents from happening.
Share your best tip, and win pizza
We also want to hear from you! What’s your top piece of advice for resolving incidents with Jira Service Management?
Share your best as a comment (or Loom) below to earn the JSM June Getting Started Community badge. We’re also raffling off a team pizza party to one lucky person who shares some JSM wisdom. 
Let’s meet the team! 
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Name: Deeksha Rustagi
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Role: Product Manager
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Where you’re from: 
India
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One song or word to describe your team: "Harder, Better, Faster, Stronger" by Daft Punk
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Favorite superhero: Iron man
Note: The walkthrough below includes a preview of upcoming automation capabilities that will begin rolling out to Jira Service Management Cloud customers in July 2024
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Name: Toshan Kharumnuid
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Role: Associate Product Manager
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Where you’re from: India
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One song or word to describe your team:
“Unstoppable” - The Score
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Favorite superhero: Spiderman
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Name: Prithwish Basu
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Role: Sr. Product Manager
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Where you’re from: India
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One song or word to describe your team:
“
Avengers.. Assemble”..
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Favorite superhero: Dr. Strange
Don't forget:
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You can keep track of all JSM June activities and challenges here. ☀️ Commenting on three or more JSM June challenges will earn you the mega JSM June Community badge.
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New to Jira Service Management? Learn more here.
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Have a question about Jira Service Management? Drop your questions in our Ask Me Anything (AMA) post.
