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How can I know the exact time of when a issue is changed to a specific status?

daniel.ouyang

Hey JIRA community :

In my board , I have defined 6 status (To do , in progress,In QA ,Blocked , In review , Done) and I will ask the team members update their assigned issues to the newest status and at last update to the "Done" status when the issues is completed.

Screenshot 2024-06-24 at 15.25.17.png

My question is , how can I know the exact time of when a issue is changed to a specific status? For example , when it is updated to "Done" status.

Accepted answers

All comments

Valerie Knapp_dpp5c6

Hi @daniel.ouyang , welcome to the Atlassian Community and thanks for your question.

You can use an automation for this. Here is an example rule that you could modify for your use case - https://www.atlassian.com/software/jira/automation-template-library#/rule/9918996

Instead of setting the Start Date, you could create a custom field of 'transition date' as a date type field and use the syntax from this rule to stamp the time when the transition takes place into the field - {{now.convertToTimeZone(issue.reporter.timeZone)}}

I hope this helps

Cheers

Ravina

Hi @daniel.ouyang Welcome to the Atlassian community.

This is not possible by defaultas Jira JQL or any gadget does not give the details about the time when the issue is transitioned to any status, you can found this details in the Jira history and create a custom script or scripted field to capture the date and time when issues status is changed.

Amay Purohit_RVS

Hi @daniel.ouyang

Welcome to the community !!

As suggested by other you can use Automation to capture this information.

Or you can use a third party app as well to get this data easily. If you are open to try out one, do take a look at

Time in Status Reports

One of the many reports which the app provides is Status Transition Details, as you can see in the screen grab below. It displays the who transition the issue status and when.

The app has 20+ reports to meet a variety of time in status use cases.

More Details here

Disclaimer : I work for the vendor who built this app

TIS - Status Transition Details.PNG

Mehmet A _Bloompeak_

Hi @daniel.ouyang

Welcome to the Atlassian Community!

Jira doesn't have a built-in solution for the report you mentioned. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. To get a report of when the issue entered a status, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

App Features:

This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
You can set different duration formats.
You can export reports in CSV file format and open them in MS Excel.
You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a free demo with us.

Hope it helps.

John Funk

Hi Daniel - Welcome to the Atlassian Community!

A simplest answer is to go to the issue and click on the history tab in the activity section at the bottom of the screen. There you can see in the history who moved it to Done and the exact time it was done.

Bibek_ikuTeam_

@daniel.ouyang I agree with @John Funk , If I consider this to be the use case of letting someone know immediately about the change, the issue should be watched for the latest updates

https://support.atlassian.com/jira-software-cloud/docs/watch-share-and-comment-on-an-issue/#

Gizem Gökçe (OBSS)

Hello @daniel.ouyang ,

Welcome to the community!

The required data is available in each issue's history but you will need to use a marketplace app to get ready-to-go reports. Good news that report is available in our application where you can directly learn the transition dates without having to deal with Jira issue histories. The app is Timepiece - Time in Status for Jira , the oldest and leading Time in Status app in Atlassian Marketplace, which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center.

You can use the date-based reports to see the transition dates from/to a status. In the screenshot below you can see the transition dates of the issues to each status. I think this report will be spot on for your needs.

Report Types FT to Status Date.png

Visit Timepiece - Time in Status for Jira to explore and enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

Hannes Obweger - JXL for Jira

Hi @daniel.ouyang

welcome to the community! I agree with Valeria that using an automation rule may be the easiest if you want to use built-in functionality.

Alternatively, if you're open to solutions from the Atlassian Marketplace and/or don't want this to eat into your automation budget, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including date of [status], date of transition from [status] to [status], and many more.

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns. You can also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

This all just works - there's no scripting or automation whatsoever required.

Any questions just let me know,

Best,

Hannes

Valeriia_Havrylenko_SaaSJet

Hi @daniel.ouyang 👋

Welcome to the Atlassian community!

You can do it with Time in Status add-on. Just simply:

Choose the Status Entrance Date Report
Filter issues by created, updated, resolved and apply date and time ranges
Enjoy your report in table, chart or dashboard view 🥳

Table view:

Знімок екрана 2024-06-24 о 23.45.28.png

Chart view:
Знімок екрана 2024-06-24 о 23.47.44.png

For more in-depth data analysis, you can create reports as pivots. For example, you can look at the percentage of time spent in different statuses.

Frame 1034.png

Dashboards gadgets feature will keep your finger on the pulse and track team productivity in real-time.

Frame 1028.png

For Scrum teams we are also offering Sprint Report feature in Time in Status

Add-on have 30-day free trial, free up to the 10 users and developed by my team.

I hope you find this helpful 🚀

Joseph Chung Yin

@daniel.ouyang -

Welcome to the community. I agreed with what John Funk (other community leader) suggested on simply using the issue's history tab in the activity section view the project Ui when viewing the issue. In my opinion, the simpler the better, unless you have other needs on knowing the transition dates for statuses movements further.

Hope this also helps.

Best, Joseph Chung Yin

daniel.ouyang

You are right , John . But what I want is to view this date as a column in the issue list like here , do you hava any idea how can I achieve this and get this date ?

Screenshot 2024-06-25 at 16.55.06.png

daniel.ouyang

Thanks !

Valerie Knapp_dpp5c6

@daniel.ouyang , to be able to view the transition date as distinct field in the issue, you will have to create a custom field. You can use an automation to populate it automatically as I suggested.

daniel.ouyang

That is very helpful , could you show me how to create this automation rule and write the JQL ? Thanks in advance !

daniel.ouyang

I agree with you Ravina ! But I am not very familiar with creating a custom script or scripted field to capture the date and time when issues status is changed , could you help me on this ?

Joseph Chung Yin

@daniel.ouyang -

I saw your reply to @John Funk thread, unfortunately if you need to see the transition date in the search results as a column, then you will need to create a custom field (date/time data type) and populate it properly (i.e. using automation rule or modify your WF transition with a post function call etc...

Once it is done, then you can use it as a column in the search result. Hope this helps.

Best, Joseph

Manoj Joshi_pil5o1

If you are using Jira Cloud and want to have quick view to focus on status transition at issue level then you can use a free Jira Cloud Plugin

Issue Status Insights- Time in Status

https://marketplace.atlassian.com/apps/1235578/issue-status-insight-time-in-status?hosting=cloud&tab=overview

Jira doesn’t provide an easy way to track how long an issue spends in each status, requiring users to sift through history logs. Issue Status Insight solves this by showing all status transitions in one place, automatically calculating time spent in each status, and offering an aggregated view of total time. While Board Insights focuses on stuck issues and provides broader reporting solutions, Issue Status Insight zooms in on individual issues, offering quick, detailed status insights directly at the issue level without needing to navigate to higher-level reports.

If you are using Jira Cloud and want to have quick view to focus on status transition at issue level then you can use a free Jira Cloud Plugin

Manoj Joshi_pil5o1

Free Jira Cloud Plugin -

Issue Status Insights- Time in Status

https://marketplace.atlassian.com/apps/1235578/issue-status-insight-time-in-status?hosting=cloud&tab=overview

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