I'm trying to setup an automation driven off of a condition on a cascading field, but having trouble

hdenenberg

I'd like the automation to identify if one options on the parent level is selected, and 1 option at the child level is selected, then go back to a specific status and change the child level to the other option. 

Does anyone know how to solve for this? I'm having trouble with the cascading levels, 

Bill Sheboy

Hi @hdenenberg -- Welcome to the Atlassian Community!

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

 

Until we see those...

For cascading fields you may access the parent value with the following, substituting your own custom field id:

{{issue.customfield_12345.value}}

and the child with:

{{issue.customfield_12345.child.value}}

Thus you could use a smart value condition to test what is needed, and then use the Edit Issue action for any updates.

 

Kind regards,
Bill