Hi All,
We have a Kanban Board in Jira, which is where we track specific client onboarding activities. We are looking to amend the process so that our commercial team can raise into this board and I wanted to make it easy through a slack channel. I have connected the board and Slack and I can get to the stage I create a ticket, however, is there a way to change the default fields that Slack shows when creating a ticket and also remove fields that are not used?
The view when I create it from jira directly is ordered differently and although I have removed some fields from the layout, they still show when logging via slack.