Hi everyone,
I want to find out if there's a way to use the OOTB automation to send notifications/messages to individual users in response to certain actions in Jira.
For example: I want the approver of a ticket to get a direct message on MS Teams when they need to approve a ticket OR I want to send a custom message to the reporter in MS Teams when an issue reaches a certain stage of the workflow.
Please note:
- I'm already making use of webhooks to send messages to channels, but that solution doesn't solve the above.
- I don't want to install apps since we don't have any budget allocated for it this fiscal year.
Any possible solutions or feedback on the viability of the above will be appreciated.
Thank you!
