Can send a response to stop receiving data on a webhook?

Question

Hi,

I'm using webhooks with Jira cloud. Users install an app that I provide and after that, webhook is enabled and they send data to my app backend.

How I can disconnect them? I know that from the point of view of the user, they can stop sending data to the webhook or they can uninstall the app, so the webhook is disconnected.

However, if the user didn't uninstall the app but I don't want to still receive their data in the webhook, is there any way to tell atlassian API to do that? From doc it says that everything else than a 200 is considered something to retry, but there is nothing like to send a response back to atlassian to mark that webhook as not available.

Thansk in advance

aperez_wl885v · Answer

Hi @Bill Sheboy

Thanks!

Problem is that it was a customer before, but not now.  Customer didn't execute the uninstall workflow but our contractual relationship is over, so we are receiving data that we are rejecting -because we deleted their application information in our side- but in customer side didn't care to uninstall the application.

Bill Sheboy · Answer

Hi @aperez -- Welcome to the Atlassian Community!

I am curious why you would do that for a customer who still has the app installed, and so likely has an understanding it will continue to function.

Regardless...I suggest checking the developer community and having a conversation with your Atlassian marketplace contact about what you are trying to achieve, and why.

Kind regards,
Bill