How can I use {{smart values}} condition?

Dailet

I'm in the process of setting up an automation rule that will be triggered when a comment is the primary action. To give a clearer picture, I aim to create an automation that will, upon the creation of a comment, consider the author of the comment, the status of the issue, a specific text within the comment, and the date when the comment was created (emphasizing the creation date as opposed to updates). Following these criteria, I intend to assign a user and modify other fields in the issue.

 

Here's an example scenario: If a comment is created between "2024-06-10T00:00:00" and "2024-06-15T00:00:00", is authored by User1, contains the phrase "migrate it", and the issue's status is In Progress, then I want to assign that issue to UserX.

 

When selecting the condition type, I noticed the option to use "{{smart values}} conditions. The benefit of using smart values is that I can access:

- {{triggerIssue.comments.created}}

- {{triggerIssue.comments.body}}

- {{triggerIssue.comments.author.displayName}}

- {{triggerIssue.status.name}}

I have tried various options for the values in the first and second positions, but my query is still not working bc the conditions are not matched.

 

Dick

Hi Dailet, welcome. 
The stuff in quotes is a string, the smart values in your comparison are dates.
you must compare apples to apples, otherwise both comparisons give a "false" result, which means the rest of the code is not executed. 

You would need to convert the string to a date(-object)

More on entering your own dates and convert those to Automation dates is written in Converting string to date object with Automation

 

or vice versa:

More on this can be found on the Atlassian smart values page on date and time