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Create linked issue - automatic data point

Jeremy.Rampe

I am trying to create an Automation that says:

When linked issue is created, automatically add this data point to linked issue.

I've tried it a few different ways and can't get it to work.

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Hala ElRoumy

Hi Jeremy,

Can you please share the rule that you tried working on to see where the problem is?
And maybe a screenshot of the audit log showing the error you encountered if any.

Thanks,
Hala

Jeremy.Rampe

John Funk

Hi Jeremy,

I assume your problem is that the CX field is not getting updated as you like. Is that correct? Are you copying the value from the trigger issue? Can you share a screenshot of the details of the edit issue action for that field?

Jeremy.Rampe

Hey Josh,

The data point isn't set on the "parent issue". I am just trying to add it to the linked issue.

John Funk

Please show the details of the edit issue action.

Jeremy.Rampe

Hala ElRoumy

Thanks, Jeremy. Can you also send a screenshot of the audit log showing an example of a rule execution? Are you getting any errors?

Does the CX field exist on both issues?

Jeremy.Rampe

The Audit log only shows creating the issue. The CX field does exist on both

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