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Basic Auth stopped working for atlassian.net few days ago

Akshay Somvanshi

Hi,

I have already generated API token in Jira by following these steps.
Then followed these steps to setup basic auth header.

This worked and then it suddenly stopped working few days ago.

Below is code

token = Base 65 encode of email:API token
headers = {'Authorization': token}
response = requests.get(https://XXXXXX.atlassian.net/rest/api/2/search?jql=project=PROJECTNAME AND status="Waiting for support", headers=headers, verify=False)

Error received:

"The value 'PROJECTNAME' does not exist for the field 'project'."

Error code: 400

Can you please help if something has deprecated/changed?

Regards,

Akshay

Accepted answers

Hi @Akshay Somvanshi

Welcome to community!

Can you verify whether the PROJECTNAME mentioned actually exists with the same name and the account has access to browse the issues in the project?

All comments

Hi @Akshay Somvanshi

Welcome to community!

Can you verify whether the PROJECTNAME mentioned actually exists with the same name and the account has access to browse the issues in the project?

Akshay Somvanshi

Hi @Fazila Ashraf

PROJECTNAME is just a placeholder as I don't intend to disclose the details. The project does exist since 1 year in system.

I have below permissions which also have not changed since project is created.

* Administrators

* Service Desk Collaborators

* Service Desk Customers

What you mentioned is the role and not necessarily they all have the permission.

The account on which the API token is generated, can you verify whether the account can search this JQL in the browser (outside the script) ?

Akshay Somvanshi

Can view the tickets in Jira. Attaching screenshot for reference.

Jira screenshot.jpg

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