When one service desk customer tries to create a ticket via email, we get an error in Assist" Looks like someone tried to create an issue, but no request types are available across your team/enterprise. Please finish setup by adding at least one request type in a service project"
When I checked the logs under project settings>> email requests >> default email account
it shows an error for the user " You don't have access to this service project"
But the user is already added as a service desk customer. Any ideas?
