Jira Automation to be only triggered by some user

Question

I have a automation rule set to send out email when a new comment has been created. 
I aslo have a mail handler to create a comment in JIRA when email is being received.
So that i can have sync content in both email and JIRA.

However, we will be using the commenting function vigorously and rapidly. So if we allow the rule to be trigger every time when a new comment has been created, it will exceed our automation limit.

To solve this problem, we need to only add a exception to the automation rule. Which will be not allowing a specific user to trigger this rule. This user will be the default actor creating the comment from Mail handler.

I cant seem to find any way to disallow a user to perform a rule.

Bill Sheboy · Answer

Hi @ORG_Admin_ENSOC_JIRA -- Welcome to the Atlassian Community!

The smart value {{initiator}} may be used with conditions to limit the rule actions:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#--initiator--

The rule will still trigger, but if it performs no actions which count for usage it will not consume a usage count.  Please review the documentation on automation limits to better understand how usage is calculated:

https://www.atlassian.com/blog/announcements/cloud-automation-packaging-update

https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

Kind regards,
Bill

Mohanraj Thangamuthu · Answer

Hello, Good day. On the automation rule after the trigger you can add a condition to check the user who made the comment. Please add a screenshot of your rule.