nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Notifications: Send notification when task isn't moving (x days)

Marta_rab97q

Hi there,

Could anyone confirm my unfortunate suspicion that it's not possible to Send automatic notifications when a task isn't moving?

For example:

WHEN: issue is assigned

WAIT: 2 days

IF: task status is not "done"

THEN: send notification

Thanks!

JIRA PAID PLAN

Accepted answers

All comments

Jack Brickey

You can certainly do this using Automation. Have you attempted to do so as yet?

Marta_rab97q

Yes, I don't see a way, that's why I asked here. Sorry for not clarifying that earlier

I couldn't find anything that sounds like "WAIT: X time"

Jack Brickey

You could do something like this...

trigger - scheduled daily with a JQL qualifier e.g.
updatedDate <= startOfDay(-2) AND statusCategory != done
conditions - as needed to qualify your action
action - send email

Marta_rab97q

Thank you so much, I'll try!

Paul Stephens

Sounds like something you might want to consider setting SLAs up for

Marta_rab97q

Oh! I didn't realize we could set up SLAs for regular issues (I only think of SLAs for service tickets).

Can you set up SLAs for issues? I'll look into it

Iryna Komarnitska_SaaSJet_

My comment is here to get updated answers to this question

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