I am not able to update the workflow, everytime an error popups saying that we couldn't save your changes
Hi @Prashanth Balasubramaniyan and welcome,
please take a look to the following thread https://community.atlassian.com/t5/Jira-Service-Management/quot-We-couldn-t-save-your-changes-quot-when-saving-workflow-in/qaq-p/1341509 and follow these steps in order to retrieve more information about your issue at workflow level:
1. Open your browser's Developer Tools
2. Open the Console tab
3. Attempt to Save
4. Note the error- Likely it will be an error from the FETCH request to resource /workflow
5. Check the Network tab for the request that errored, the Response tab will have a JSON encoded error message, and a GUID for the offending object in the workflow
6. In the Headers tab of the request, under RequestPayload, drill down through workflowUpdates, 0:, transitions
7. Find the transition with the GUID from the error, this is the transition that needs to be changed
Hope this helps,
Fabio
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