JIRA Automation - Cloned issues and linking

Question

When using Jira Automation and creating a Clone ticket, I would like to automatically link any existing links from the trigger ticket and link the trigger ticket.  I'm struggling with how to do this. I thought maybe Branches, but I can't seem to find the right combination. Any suggestions would be greatly appreciated. Thank You!

Clara Belin-Brosseau_Elevatic · Answer

Hello @Kristin Knight

If you're willing to use a third-party application, I can suggest trying our app Elements Copy & Sync that allows you to copy issues with all their content (summary, description, custom fields, comments, attachments, etc.) and their child issues.

You’ll be able to automatically link the source issue to its clone.

Don't hesitate to try our app, it's free during 30 days and stays free under 10 users.

Kind regards,
Clara

Luka Hummel - codefortynine · Answer

Hi @Kristin Knight and welcome to the community!

If you are willing to use a third party-app, our Deep Clone for Jira can help you achieve your goal. Deep Clone can clone whole issue hierarchies with their issue link structures intact, as well as creating links between original and cloned issues.

Chris Rainey · Answer

Hey Kristin,

I can try to assist here - what steps do you have configured so far?