Product access cant find it.

Question

Hey Guys,

I am a bit confused I manage 2 different organizations and to provision access to the product I use AAD group, I have recently created a new organization with the same setting we do have Atlassian access as well but under site settings I cant the product access tab.

Is there a way to enable it perhaps, for the other 2 organization it was always there before I started to take over so I am not sure.

Kind regards,

Aaron Micallef

Aaron Micallef_dd6tpb · Answer

Hey @Valerie Knapp

Thanks for the info, I have opened a ticket with the support, I hope is something that can be changed easy.

Kind regards,

Aaron Micallef

Valerie Knapp_dpp5c6 · Answer

Hi @Aaron Micallef , I checked in with the other community leaders and they told me it is because of the new centralized user management experience -

https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592

We think this is turned on in the organization where you are not seeing the view you are used to. I think, unfortunately, you cannot do anything to change this yourself but you could open a ticket to Atlassian and ask for help - https://support.atlassian.com/

Cheers

Aaron Micallef_dd6tpb · Answer

Hey @Valerie Knapp

Correct, on the new organization I have users, groups and manged view I don't have the dropdown to select the other organization since they are separate.

let me upload some screen shot.