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How to clear field values during clone using automation for Jira

Vineela Durbha

Hi team,

Is there a way to clear field values during the clone operation using Automation for Jira plugin

Accepted answers

All comments

Kalyan Sattaluri_iinm1n

Hello @Vineela Durbha

When cloning, on the screen, You could just choose the field in drop down and leave it blank, it clears the field... or explicitly use {{clear}} smart value.. Are you looking to clear only certain fields?

If you are only interested in few fields, maybe consider creating a new issue and explicitly adding fields from trigger issue instead of cloning and removing fields? Just another option..

Vineela Durbha

Hi @Kalyan Sattaluri

I dont have an option of selecting or unselecting the fields during clone

So looking for some script or automation here

Bill Sheboy

Hi @Vineela Durbha

Adding to Kalyan's suggestions...

Would you please post an image of your complete automation rule and an image of the Clone Issue action? Those will provide context to compare what you are describing to what was suggested. Thanks!

Kind regards,
Bill

Vineela Durbha

Hi @Bill Sheboy

I am trying to use Automation for Jira and i am not finding any option to clear custom field values during clone. So looking for some inputs here

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