Hi all,
My team is trying to implement an automated system where developers can create Jira tickets themselves by writing Slack threads in a designated channel. An example scenario could be the following:
==========
A developer would create a thread in a channel
@some_kind_of_jira_bot I'd like to create a feature ticket.
Summary: bla bla
Assignee: John Doe
Category: A
Priority: High
...
Then a Jira bot would say:
<if all required fields have information>
-> Ticket ____ has been successfully created!
<if not>
-> Your request has been denied due to lack of information. Please double check your request and make sure to fill in all required fields.
==========
Based on reading various posts on Atlassian Community, it seems that it is not quite possible to achieve such a workflow with basic features of Jira Premium, but I may be mistaken.
Would it be possible to achieve this? Or if there are any other clever ways to automate the process of receiving requests and creating tickets, we are all ears.
Thanks in advance!
