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Can I use values from Confluence sections in Jira issues?

Jeroen Haesen

Hi,

To maintain data quality in Jira, we want to create a request form in Confluence for requesters to populate. The requester create a new page, populate the fields and in the end a Jira issue should be created.

On the Confluence page we have a section called 'Request details' and it contains a summary and wished live date. These fields are also in Jira.

My question is if it's possible via automation (smart values?) to copy the values of those fields from Confluence to the new Jira issue?

Thank you!

Accepted answers

Ben Finn_jtpbl4

Howdy,
Have you tried using this automation, I think it does what you are describing:

All comments

Joey_x4f3b3

Hi @Jeroen Haesen, my answer is yes. To accomplish this, you can check out the following:

Use the Jira Confluence integration to create a Jira issue directly from Confluence. You can configure a Confluence page template with the Jira macro, which helps in creating Jira issues with specific fields.
Set up an automation rule in Jira that triggers when an issue is created. The rule can use smart values to extract data from the trigger issue. If the data from Confluence comes in a structured format, smart values can parse it.
If necessary, develop a custom solution using the Jira and Confluence REST APIs, which allows for more complex interactions and data transfers. This might require programming knowledge and the use of external automation services or scripts.
Explore Atlassian Marketplace for any add-ons that might provide this functionality if built-in options do not cover all your needs.

In short, while Jira doesn't natively pull data from Confluence fields, you can create a structured process that involves using Jira issues created from Confluence, and then employ automation within Jira to populate the necessary fields based on the information provided when the issue was created.

Good luck!

Jeroen Haesen

Hi @Joey

Thanks for your answer.

Regarding your suggestions:

1. I don't think we have this macro you mention. Only to insert Jira's into Confluence.

2. I wanted to try with an automation. Should I set up an automation rule in Jira that triggers when a page is created in Confluence? Or an automation in Confluence that triggers the creation of the Jira?

2a. How should I populate those fields then? Should it be via smart values? (and how?)

Thanks.

Ben Finn_jtpbl4

Howdy,
Have you tried using this automation, I think it does what you are describing:

Ben Finn_jtpbl4

This is a Confluence automation, btw.

Jeroen Haesen

Thanks @Ben Finn . I've found indeed an automation like that, but how can I copy fields from Confluence (e.g. description) to the summary of the jira item?

Ben Finn_jtpbl4

Howdy,

I did some testing for you and here is an idea but it would require a bit of a change. Rather than setting it to create when a new page is created, you can set it to create when a task (action item) is created.

I created a page and used the "/action item" to have the trigger go off. The @Name is the assignee, body is just text and the date is the /date function.

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