When Creating Forms in JSM Can You Add a Conditional for Certain Fields?

Martinez_ Diego

Hello,

Is it possible to add a conditional for certain fields in forms in JSM? If the user selects a priority that is medium or low, I want desired date to be required. If the user selects a priority of critical or high, I want the business impact field to be required.

IF Medium or Low show Desired Date

IF Critical or High show Business Impact (text)

Mikael Sandberg

It cannot be done from within the Request form that the screenshot above is from, you need to go to Project settings > Forms in order to do this. These forms can have conditional sections that are only shown when specific values are selected from another field. Have a look at this KB for more information. Once the form has been created you can link it to your request type and also link some of/all the fields on it to Jira fields.