Copy Assets field to a custom field using an Automation

Question

I have created an automation to copy an Assets field to a custom field, but it is not bringing me the information, it appears blank.

Could you help me?

Morgan DUBUISSON_xt2pre · Answer

Hi @Marie Laura Luque and welcome to the Community!

I can only encourage you to do as @Walter Buggenhout  said.

Have you read this documentation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/ ?

Walter Buggenhout · Answer

Hi @Marie Laura Luque and welcome to the Community!

For issues with automation rules, please share screenshots with the full details of your automation rule as well as any information you find in the rule's audit log. Automation rules can be complex and without details of how you set things up, it is not really possible to help.