Hi All,
Currently we are planning to change our JSM URL from "servicedesk.atlassian.net" to "jsm.servicedesk.net". Can you please provide the active documents in order to make the changes.
Thanks,
Surya Bhagavan Ravuri.
Hi @Ravuri, SuryaBhagavan (Contractor)
This is not possible to change JSM Cloud url. I don't think that there is a docs about redirection. What you can do is to setup proxy server that will be redirecting from your url to Atlassian Cloud JSM url.
Regards,
Seba
Thanks @Sebastian Krzewiński ,
Will check it.
Hi @Ravuri, SuryaBhagavan (Contractor) ,
If you want to change subdomain name, you can refer
https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/
If you want to add your custom domain, there is a request with Atlassian which currently in EAP Please refer
https://jira.atlassian.com/browse/CLOUD-6999https://support.atlassian.com/organization-administration/docs/add-a-custom-domain/
Hi Ravuri Just wondering if you have found a way to customize the URL on JSM . I'm trying to do the same thing here
Thanks
Marc
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