Automatic cloning of tasks is triggered several times

Aleksandr Goveino

Hello everyone! I have a problem. I created an automatic rule in Jira that makes a clone in another project.

What I mean. I have 2 projects. Let's call them project "A" and project "B". In project "A" I create the rule: when the task is moved to the column "Graphic design" these task clones in the project "B". 

And also the rule add comment and label to the parent task. The main problem is double execution at the same time. 

In the Audit log I see next history:

Please, make attention to the the ID highlighted in red. This task doesn't exist:

As the result I have 2 tasks in the project "B" with ID GD-758 and GD-759. Moreover, in the parent task I see 4 comments, but it should be only one.

 

Thank you in advance for your help!

Harsh_v2xlv7

Hi @Aleksandr Goveino 

 

Welcome to the community. 

If you create an automation - there is an option that you need to check - "run the rule once" and "exclude the issues which have been already commented"

OR - you can use if else condition if the issue has linked issue do nothing or else clone the issue. 

 

Hope this helps.