Goal:
- Solve issue where child stories are not visible on the Incident View screen
- Rename Incident issue type, Incident Link, Incident Colour, and Incident Name to "Epic" (nice to have)
My company is stuck using JSM (data center) for software development. It appears as though the Incident issue type behaves like an Epic.
SAME BEHAVIOR:
- Can use "Incident Link" to establish a parent/child relationship between Story and Incident
- Can view parent Incident on the Story from "Incident Link" field
- Can see the hierarchy of Incident to child in Plan View
- Can see all of the children belonging to the Incident when using a JQL issuekey in childissueof ("ABC-123")
MISSING BEHAVIOR:
- From Incident view screen, cannot see linked children.
- To be clear, this box is missing entirely
- Consequently, cannot create children using the "+" button that exists in an Epic
Is this functionality by design? A bug? A setting?
As to re-naming everything that says Incident to Epic, thus far we can only figure out how to change the issue type name, but not all of the fields.
Help 
