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Adding labels during the ticket creation for Jira Cloud app on Slack

Phuong Vu_xc2l1u

Hi there,

At our company, we are using the Jira Cloud app in our Slack Workflows. We like the app and we think that it would be awesome if there is a way to label the issue in the "Create an issue" form.

Is that something in your roadmap? Can it be added?

Thank you!

Accepted answers

Mohanraj Thangamuthu

Hello, Good day. We can add a label field to the same form and use the specific label from slack.

Screenshot 2024-02-27 at 11.42.56 AM.png

All comments

Mohanraj Thangamuthu

Hello, Good day. We can add a label field to the same form and use the specific label from slack.

Screenshot 2024-02-27 at 11.42.56 AM.png

Phuong Vu_xc2l1u

Hey Mohanraj, thank you for the response. But it looks like the option isn't available on Jira Cloud for Slack Workflow Builder. Please find attached image. Can we have it added there as well?

I think other fields like sprint, and component would be awesome additions to this form as well.

Screenshot 2024-02-28 at 11.15.14 AM.png

Phuong Vu_xc2l1u

Also it looks like the integration with Slack workflow builder is failing. I can't seem to create the Jira issue with data from the form.

App ID: A06KSFZJMFD
Workflow ID: Wf06KPMM5XL5
Trace ID: Tr06M2S2U77D
Builder user ID: U0494G7QHLG

Mohanraj Thangamuthu

Thanks for the update. The connectivity issue should have been addressed now. Slack app WF builder is developed and maintained by Slack team. It would be good if you could check with Slack team for the label field.

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