Automation to require issue link when Defect issue type is created

Kelli Teel

Our leadership wants to be able to track Defects found in testing, so our QEs are creating Defect issue types and we want to require them to add a link to the applicable Jira story.  How do I build a rule that will require a user to add a link to the applicable Jira story when he/she creates a Defect issue type? 

Mark Segall

Hi @Kelli Teel - Automation by itself is not going to create any validation requirement. However, I've had similar requirements in the past and solved for it like this:

1. Custom Field: There is no option to validate whether an issue has an issue link so we'll use a custom field that isn't present on any screens.
2. Workflow Validator: On the bug workflow, you'll create a validator against the custom field in step 1 that won't allow transition until the custom field has a value
3. Automation Rule:  The automation rule will trigger when the Bug has been linked and set the custom field to something so it satisfies the validator