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Advanced Branching: Web requests using objects in a list

Jimmy Tracey

I am having trouble getting my Advanced Branching to perform actions over every object in a list (currently performing the correct action on the first object in the list). Currently, I use a Web Request to GET the Form IDs of all Forms in a ticket. Then I need to send a Web Request to change the visibility of all the forms to 'Internal'. Currently, it will change the visibility of the first form but wont perform the action on the rest of the objects in the list.

I have attached screenshots of my workflow and the logs I'm receiving to show exactly my issue.

Screenshot 2024-02-12 at 12.24.29 pm.png Screenshot 2024-02-12 at 12.25.47 pm.png Screenshot 2024-02-12 at 12.26.32 pm.png

Accepted answers

All comments

Rebekka Heilmann (viadee)

Hi @Jimmy Tracey

Can you show the "For each" in detail? Depending on what you're branching over you will need to access a certain depth in the variable.

My guess is that currently the branch doesn't split the Web Request response into seperate values so it will only run once on position 0.

Hariharan Iyer_f6fx5m

Hi @Jimmy Tracey ,

I think the smart value in your advanced branching step - webRequest.body.id is only returning the first id. Can you try something like this

{{webRequest.body.id.asJsonStringArray}}

instead?

Please check this documentation for more details.

Hope that helps!

Jimmy Tracey

Hi @Rebekka Heilmann _viadee_ ,

Here are some screenshots which demonstrate how I'm using the 'For each'. Do you think thats the issue?

Screenshot 2024-02-12 at 3.43.25 pm.png

Jimmy Tracey

Hi! I tried this and this was the response: Screenshot 2024-02-12 at 3.48.45 pm.png

Rebekka Heilmann (viadee)

Hi @Jimmy Tracey

not sure where the Variable comes from now as it's not shown in the first screenshot, but that shoudn't make a difference.

The Webrequest will give you multiple Forms in a Comma-Separated List. Therefore, can you try to first split the List and then access the ID?

So for the For each/Branch:

webResponse.body.split(",") -> save into variableA

And then access the ID via {{variableA.id}}

Jimmy Tracey

Hey @Rebekka Heilmann _viadee_, sorry for the confusion, I have removed the variable.

I have tried your method as shown in the screenshots below, however it looks as if this has broken the Branching as now all branching actions dont turn up in the logs.

Screenshot 2024-02-12 at 4.25.29 pm.png Screenshot 2024-02-12 at 4.27.33 pm.png

Bill Sheboy

Hi @Jimmy Tracey

After your first Send Web Request, please try writing this to the audit log:

The response id values are: {{webResponse.body.id}}

That will confirm if the response message's body contains a list of values that can be parsed for the id attribute. And you expected that result to contain a CSV list only.

If it does not, it should help to identify how to parse the response.

Kind regards,
Bill

Jimmy Tracey

Hey Bill, thanks for the help. Here is the response;

Screenshot 2024-02-13 at 10.20.24 am.png

It looks to be a list of parsable values, however when I try to perform a 'For each' using advanced branching it only performs the action on the first value.

Bill Sheboy

Thanks, Jimmy. That seems to indicate it is a list which can be iterated. Let's confirm that with this write to the log:

The number of id values is: {{webResponse.body.id.size|0}}

This should be the count of the id values in the response, which was 4 in tests.

Jimmy Tracey

Correct, 4 responses

Screenshot 2024-02-13 at 11.25.28 am.png

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