Can not link different sites issues although the option to do it is shown

Vera Valshonok_yp6w8e

I need to link different Sites Jira tickets

When seeing Linked issue in the ticket, there is showing an option off linking a ticket to other site Jira, but after adding a number of a ticket  from that site, it shows and error. Please see a screenshot attached. 

Can we link such tickets and if can't why do we have this option showing to us?

Kris Dewachter

Hi @Vera Valshonok ,

Can you add the screenshot of the error to this post ?

It's possible to link issues, but only on the same instance.

If you want to link issues from other instances, you will need to setup an application link. This post discusses this https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-refer-to-an-issue-on-a-different-Jira-Cloud-Instance/qaq-p/1338977

Best regards,

Kris