Via JSM automation, you can use the "Create page in Confluence" and push JSM information into that new page. Once that page is created, is there a way that whatever someone edits on that page could then be sent back to the ticket that created that page? I see that Confluence has its own automation tool, but not sure if that tool includes an "Update JSM ticket" type function.
Reason being is that I am working thru setting up Change Management in JSM and thought about implementing Confluence to some degree.
