nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automação - Data limite alterada

Jonathon F. Lacerda

Olá pessoal,

Gostaria de uma ajuda.

Utiliz o Jira Work Management para acompanhamento do trabalho da minha equipe.

Como nós tratamos alguns projetos dentro dele através de épicos e por premissa todas as atividades devem conter uma data limite como prazo previsto, eu gostaria de implementar uma automação que notificasse a gestão caso a data limite que já estava preenchida fosse alterada.

Por exemplo:

Digamos que a atividade possuía já preenchida uma data limite de 20/01/2024 mas o responsável foi e alterou para 24/01/2024. Eu queria criar um gatilho que notificasse a gestão sobre isso, para que fosse questionado o responsável da mudança no prazo, ou até mesmo, gerar um comentário no seu card, questionando o motivo da alteração da data.

É possível fazer isso?

Accepted answers

Bill Sheboy

Hi @Jonathon F. Lacerda -- Welcome to the Atlassian Community!

Yes, I believe that is possible.

An automation rule could be triggered on the change to the field, such as the Due Date field. And the person (Jira user) who made the change can be identified from the {{initiator}} smart value: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#--initiator--

I recommend trying to create the rule, testing it, and if you run into challenges, post images of your rule and explain what is not working as you expect. That will provide context for the community to offer suggestions.

To get you started on creating your rule, please refer to these documentation and example sources:

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Jonathon F. Lacerda -- Welcome to the Atlassian Community!

Yes, I believe that is possible.

To get you started on creating your rule, please refer to these documentation and example sources:

Kind regards,
Bill

Jonathon F. Lacerda

Hi Bill,
The rule is very simple, but I'm facing a little difficulty.
I only want the comment to be generated if the Deadline field is filled in and is changed. If it is empty and is filled in for the first time, it does not trigger the rule. It will only activate if the field already has a date value and is changed.

Is there a way to customize this?

Below is a printout of the rule:

Bill Sheboy

Yes, that is possible using the changelog smart values: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--

After the rule trigger, test if the previous value was empty and then test if the new value is not empty.

For example:

trigger: field changed
smart value condition: check if the previous value was empty. Please substitute in the
- first value: {{#changelog.yourFieldSmartValue}}{{fromString}}{{/}}
- condition: equals
- second value: leave this empty
smart value condition: check if the new value is not empty. Please substitute in the
- first value: {{issue.yourFieldSmartValue}}
- condition: does not equal
- second value: leave this empty
action: comment on the issue

To confirm the smart value for your field, you may use this how-to article: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Jonathon F. Lacerda

Hello Bill

I'm having a problem with these smart fields.
The field I want to monitor is the due date.
In this case the conditions should look like this:

smart value condition: Check if the previous value was empty. Please replace in
first value: {{#changelog.duedate}}{{fromString}}{{/}}
condition: equal
second value: leave blank
smart value condition: check if the new value is not empty. Please replace in
first value: {{issue.duedate }}
condition: not equal
second value: leave blank
action: comment on the topic

By using the link https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/
I see that my "Data Limite" field in Portuguese in Jira is the Due Date.

Below is a printout of the rule. I let it deactivate momentarily

Jonathon F. Lacerda

The deadline is empty. When I enter a date it notifies me, but as I explained, I would like to be notified when a date already exists and it is changed.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud

automation