Using automation to change text color to one of the default editor colors

Thomas Wood_pjkfr0

Hi Community,

I am trying to use automation to add templates to stories and tasks, and format/color those templates suitably across both dark and light modes of Jira.

I can currently use the automation rule to format the text as a bold h3 header:

However, the orange color I have chosen is not what appears once the automation runs:

When I select the description field to edit it, the editor then displays the correct orange color, but saving the field and going back to viewing mode reverts the color to blue again:

Switching over to light mode, the color displays as the correct orange in all modes:

This is obviously something that Jira is trying to do to combat contrast issues in dark mode.

Is there any way to set the automation rule to use the default color palette available in the text editor, as this is correctly configured to work with dark mode:

Thanks

Himanshi_me2dvl

Hello @Thomas Wood , 

Welcome to the Community!

I suppose you are looking for the feature mentioned in the BUG: : https://jira.atlassian.com/browse/AUTO-755

The workaround mentioned on the BUG is :

Based on testing, HTML encoding the description allows mail delivery to succeed, the documentation for this can be found at: Jira Smart Values - Text fields - HTML Encoding. What this would look like in practice:

{{issue.key}}-{{issue.description.htmlEncode}}

Please try and test it out. Hope it will help.