I have a use case in which I need to configure a service management project that:
- is only visible to specific users (HR & Legal teams)
- has a request type with a field where reporters can select any currently-employed valid user with an Atlassian license
- prevents that user being notified and prevents that user from being able to view the case/project.
So far I can't find a good way to add the user drop-down selector; it only shows the members of the project as available choices, instead of all employees as needed.
I found this thread which seems to more-or-less address a similar use case: https://community.atlassian.com/t5/Jira-Service-Management/Working-with-the-custom-field-User-Picker-single-user/qaq-p/1047964
...but it presents some problems also. First off, the "Browse users and groups" permission in global permissions doesn't seem to be editable. I have full admin rights and am on the cloud product