set customer request type when cloning issue using automation

Question

I have successfully cloned an issue using the action trigger in Jira Automation, and also linked the cloned issue from where it was created. This way I am able to preserve more field values than using the regular "create linked issue".

My issue now is that the request types are different and I need to set the request type. I want to set the new request type based on input variable using "Prompt for input when this rule is triggered".

I am having trouble finding the correct action to do this or can it be done even?

Per Lofgren · Answer

I believe this feature request from 2016 will help a lot of admins. https://jira.atlassian.com/browse/JSDCLOUD-3917

Please vote for it if you have the same issue.
Let's hope it does not rest for another four years.
I don't like implementing advanced automation when it is a feature that should be built in already

Marc -Devoteam- · Answer

Hi @Per Lofgren

There is no option to manipulate or have a workaround based on a trigger in automation.

The only next step you can take, in my opinion, is to raise a feature request at Atlassian. They might take this into account, but there is no guarantee that it will be implemneted.

Otherwise, Yes, you will have to use a secondary rule related to the CF filed option.

Per Lofgren · Answer

Thanks for the reply Marc,

What I am trying to do is find a workaround for the limitation of adding fields to the create linked issue screen in JSM project since only required fields will show there. Hence my original question.

I don't see how a settings a custom field representing the request type value will help, unless a secondary automation changes the actual request type again.