403 (forbidden) error on any Organizations action

stan1ey

Hello community,

I'm getting "Something went wrong." or "We're having troubles." message whenever I try to edit Organizations of Jira Service Management. Whenever I click "Add" or "Delete" button, I get the message as well as a 403 forbidden message in the console.

I checked the server status and it seems fine. What do you think went wrong?

Screenshot of the error, after I clicked "Add" button:

BHUSHAN PATIL_fap6cn

Hi @stan1ey ,

To resolve the issue, you should first check your permissions with your Jira administrator. Here are a few possible reasons based on the search results:

Permission to Manage Organizations: It's possible that your user account does not have the necessary permission to manage organizations. You should confirm with your Jira administrator if you have the permission to manage organizations. They can check this information in the Jira settings under "Cog icon >> Products >> Configuration".

Global Permission Settings: The inability to add or delete organizations could be due to global permission settings. Users need to have the global permission to add organizations or manage customers in organizations

for more details please refer

• Why agents and project admins are not able to add customers to an organization or add organizations

Also, if you feel my input help you please accept the answer.

Regards,
Bhushan