Run a report for all issues with linked Assets

Laura Rodriguez_8lz6e7

Hi!

Currently, our JSM has the option to link the asset that is affected on the issue, we have the field "Linked asset", my question is... is there a way to see or run a report with all the issues that have been created with linked Assets?

Thank you, 

Joseph Chung Yin

@Laura Rodriguez -

Hi Laura:

Yes you can by adding Assets JQL functions syntax in your JSM JQL to pull all issues that have associated Assets objects.

Here is the reference link - https://support.atlassian.com/jira-service-management-cloud/docs/assets-jql-functions/

Example- one of our JQL below:

project = PTEATF and "STE Info" in aqlFunction('"Part Number (VPN)" is not Empty')

• STE Info is a custom field created sourced from our Assets scheme which we exposed to our project issues.
• In the object, we have an attribute named "Part Number (VPN)"
• In the query, we want to get a listing all issue where the custom field (Assets object assignment) and the assigned objects' attribute Part Number (VPN) is not empty

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.