Not sure who the system administrator is, but we need to designate one for Jira and Confluence.
Hi @Mauricio Espinoza welcome to the community! If you don't know who the administrator currently is, I would recommend opening a ticket with Jira Support (support.atlassian.com/contact) and once they've validated your account, they can work with you to identify and/or change your Administrator.
Hope that helps.
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