Auto update of logged hours when its linked issues are updated

Question

Hello Everyone,

I need help in below requirement. I have 3 issue types lets say A,B,C. B and C are linked issues of A. What i need is when users log some time to B and C issuetypes, it should automatically log to A issue type. If time is logged for both issue types B and C, sum of total logged hours should be updated in A issue type, ( if time logged for B is 2 and Cis 3, A issue type should automatically update with 5 hours as logged time).

Is there any way we can achieve this, there is no script runner plugin. Any leads on this is very helpful

Thank you in advance.

Nagarjuna Busireddypally · Answer

Hello @Bill Sheboy

Happy new year, I will work on this and will keep you posted.

Thank you

Bill Sheboy · Answer

Hi @Nagarjuna Busireddypally

Yes, that can be done with an automation rule.  The rule would be triggered on work logged, check that the issue type is B or C with a condition, and then branch to the linked issue A to add the same work logged with an action.

I recommend trying to create your rule, and if you run into challenges, post images of your rule and the audit log details, describing what is not working as you expect.  Using rules requires learning and experimentation to be successful, so creating the rule will help you understand it better.

To get you started on creating your rule, please refer to these documentation and example sources:

* https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
* https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
* https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Kind regards,
Bill