Hi Community 
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We’re excited to introduce an additional, visual way of working that will centralize how your team tracks, organizes, and prioritizes your issues in Jira Service Management projects!
Introducing a Board View of Issues
Now, you can track the status of all your team’s issues in a simple, visual, and clear manner with a board view of issues. If you’ve used a kanban board before in products like Jira Software and Trello, it’s the same experience that you know and hopefully love.
Curious how you can use the board view?
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If you are just starting your journey with Jira Service Management, we’ve turned the feature on for you so no action is required! You’ll find it under “Queues” on the left-hand side of your screen.
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If you have an existing Jira Service Management project that was created before November 2nd, 2023, have a Jira or project admin follow these steps:
To read more about the board view and what’s coming next, check out this community post.
Best,
The Jira Service Management team
