Confluence to Jira sync

Question

Looking to auto create a Confluence page from template based on a Jira ticket.  Once the Confluence page has been updated with some "final information" for example:

Test Date and Test Result

Then this will be updated in the original Jira ticket.

This is not QA testing - we have tools for that.

Shawn Doyle - ReleaseTEAM · Answer

You'll need to script this, here's is an example from Adaptavist on creating the page based off a Jira ticket

https://library.adaptavist.com/entity/create-confluence-page-for-issues

They have examples for both server and cloud.

Once you have that first part in place, you can use ScriptRunner (or another addon) to update the Jira ticket.

Francis Batilo_vmnw04 · Answer

@Katherine Lord

I absolutely love the idea where you can trigger a Jira ticket update using a confluence update (perhaps a status change). However, the implementation of this idea isn't something you can do without coding, at least in the current action offering of confluence automation.

Let me explain.

So far, the only no-code automation action that enables a connection between Jira and Confluence is a trigger to create a new ticket. Updating a specific ticket cannot be done unless you choose to run a web request using an API CURL code. You'll also need to hack the Web request URL to somehow identify the connected Jira issue, and then provide the correct headers (based on the syntax found in this documentation: The Jira Cloud platform REST API (atlassian.com))

I can say honestly that the idea is not impossible, but it is quite a code-oriented solution, if you're up for it.

I hope this helps.

Cheers,
Francis