Using Smart values in edit issue, additional fields section

Rupert Willis

Hi,

I am trying to use a smart value in the edit issues action within automations to use a dynamic variable as the field to update but I keep getting an error about the field not being valid.

Basically I want to loop through values and save an id from a webhook response into different custom fields.

I have tried three methods all without success:

1) Creating a lookup table

{ "fields": { "{{lookuptable.get(value)}}": "{{webResponse.data.body.id}}" } }

2) Assign to a variable locally within the automation

{ "fields": { "{{localvariable}}": "{{webResponse.data.body.id}}" } }

3) Assign it to a field in the issue

{ "fields": { "{{issue.temp}}": "{{webResponse.data.body.id}}" } }

 

Does anyone in the community know if this is even possible?

Many thanks in advance,

Rupert

Bill Sheboy

Hi @Rupert Willis 

Context is important for automation rules.  For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

From what you describe, I believe you are trying to:

Based on data in a webhook response, update a variable list of custom fields using a JSON advanced edit expression.

If that is correct, I suspect this is possible and some key things would be:

• handling the case(s) of incomplete or invalid webhook response, 
• confirming the structure of the response so it is parsed correctly, 
• confirming the custom fields are supported by automation rule updates, 
•  correctly matching the field types to the JSON syntax for the field, 
• ensuring there are no stray commas between fields, or after the last one, in the JSON, and 
• confirming the impact of such a rule on your Jira site's automation service limits.

Kind regards,
Bill