The timeout issue while modify dependency/duration on WBS

Ailsa Lee

 

I have a project over 8500 issues and another is over 3000 issues , and both projects  keep growing. 

While modify/add dependency on issue on WBS , it take over 15 mins or longer and even crashed.  Do you have any solution to fix or mitigate this timeout problem?

 

Raphael Nascimento [Ricksoft Inc.]

Hello @Ailsa Lee 👋🏻

Thank you for posting - Raphael from WBS Gantt-Chart support team here.

We encourage you to raise a ticket at our support portal and share with us the HAR file as well, since the file has sensitive content, this way we can investigate and assist you assertively.

We're looking forward to your support ticket, Ailsa. Thank you in advance.

Kind Regards, 

Raphael N. | Support Engineer 
Ricksoft Support Team