I am a new employee at a company using Jira software and Confluence. I have created a JIRA account with my new email, but I cannot get access to my company's projects without verifying my email with Atlassian. However, I am not receiving the verification emails.
I believe that our Admin attempted to invite my email account before the email mailbox was created. Now that the email mailbox is created, I can receive emails, but the verification emails are not being received.
I have checked all inboxes, including Spam folders, but there is nothing coming through. I have also tried sending via an incognito browser session.
Based on research, I have found related Atlassian issues which had to be manually solved by Atlassian unblocking email mailboxes. See: https://community.atlassian.com/t5/Jira-questions/Not-receiving-verification-email-for-new-account/qaq-p/1767812
