I am writing an automation system. There is a filter that I have previously created in the mail body

Talha Aras

I am writing an automation system. There is a filter that I have previously created in the mail body, I want to add it. Should I add using smart value? I need to e-mail the items in this filter through the steps in the automation system, instead of e-mailing the items in this filter via the subscription method.

Bill Sheboy

Hi @Talha Aras 

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

Please review the documentation for the Lookup Issues action, as that will allow you to gather up to 100 issues to send in the email with an automation rule:

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues

Kind regards,
Bill